Download this surrender request letter template.How to surrender and close your BSNL Landline/Broadband Connection. If you too are suffering, here’s how you can end it. I tried really hard to get my BSNL broadband service working though the lineman blamed everything starting from the exchange right up to the modem! At one point, he wanted me to take the day off, take the modem to the local exchange and have it checked-out! After 6-months of suffering, it had to end. There’s no way you’re going to earn revenue when you treat loyal customers this way. When your customer, since 25-plus years, lodges repeated complaints of a non-functional connection and you don’t do a thing about it, there’s no way you’re going to retain that customer. It’s really no wonder that BSNL doesn’t make a rupee in profit.
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May 2023
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